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Location: 

Samutprakan, TH

Category:  Commercial Jobs

Technical Service Chemist

Why are we proud of what we do at allnex? We create coatings, products which help protect the world for all nex>t generations – and that’s exactly what you can do joining us!

Imagine how fast your smartphone would become scratched-up, ugly and unusable without a coating. Or an e-bike, the cabin of a train, a beautiful wooden floor, and countless other things in life.

 

Making objects and their surfaces more attractive and longer-lasting means making them more sustainable, and that’s a huge part of what working at allnex is about. No matter which role you step into, you’ll become part of a global team of passionate people who care deeply about the chemistry, quality, and global impact of coatings.

You’ll also join a highly multicultural and diverse team of more than 4,000 employees in four regions who – as part of one of the world’s leading coating resins companies – serve customers in over 100 countries across the globe.

 

Click here to learn more about how we can make an impact together!
For a sneak peek into life at allnex, don’t miss our Operator Movie!

 

Position overview

allnex is looking for a Technical Service Chemist to join the team in the Technical Service Lab in Samut Prakan, Thailand! As a Technical Service Chemist, you will drive product adoption and customer satisfaction across Thailand by providing hands-on technical support for Metal Packaging and Phenolic Crosslinker, collaborating on new product development, and aligning regional activities with global business strategies.

 

If you're looking for a new opportunity, read the full job scope below and apply now!

Responsibilities

  • Customer Technical Support
    • Conduct regular on-site visits to metal packaging customers in Thailand and the Phenolic XLR segment to deliver technical service, troubleshoot challenges, and build high-confidence relationships.
    • Provide tailored resin and paint solutions, product range introductions, and hands-on demonstrations to targeted market segments.
  • Laboratory Development & R&D Coordination
    • Perform lab-based experiments and product testing at the Thailand technical laboratory to support troubleshooting, product optimization, and scale-up efforts.
    • Act as the bridge between customer insights and R&D, contributing customer-driven requirements to new-product development and ensuring alignment with marketing strategy.
  • Project Management & Cross-Functional Alignment
    • Manage Technical Service (TS) projects end-to-end, allocating resources effectively to meet customer and business objectives.
    • Collaborate closely with the Sales, TS&D, and Marketing teams to execute coordinated strategies and marketing plans that support metal packaging and phenolic crosslinker business targets, consistent with global priorities.
    • Work with sales managers and product line managers to prioritise projects, target key customers, and convert opportunities into sales.
  • Regional Technology & Portfolio Support
    • Liaise with Technical Service teams in other regions to identify and introduce new technologies and products into the SEAO sub-region.
    • Proactively monitor market trends and customer needs to recommend adjustments to the product portfolio and marketing approach, ensuring competitiveness.
  • Operational Excellence & Compliance
    • Complete tasks and initiatives assigned by supervising managers, coordinating with co-workers and other departments to achieve departmental goals.
    • Maintain and improve laboratory conditions in compliance with SHE guidelines, OSHA targets, and Quality & Environmental policies, striving for zero environmental incidents.

Required skills and experience

  • Minimum 5 years’ hands-on experience in the coatings or coatings-resin industry, including technical service or development roles.
  • Demonstrated track record of long-term contribution in coating or related industries, with a minimum of three years in technical functions.
  • Strong knowledge of coatings technology and resin systems.
  • Ability to translate technical solutions into business value and manage customer relationships.
  • Excellent verbal and written proficiency in English and the local language; able to engage effectively across diverse, multicultural teams.
  • Proven team player with the interpersonal skills to collaborate across sales, marketing, R&D and operations.
  • Sharp analytical skills, sound judgement and a data-driven approach to problem solving.
  • Deep understanding of market trends, customer needs and competitive landscape.
  • Self-starter with a strong desire for challenge and continuous improvement.
  • Willingness to travel regularly within the region to support customer visits and field projects.

Qualifications

  • Bachelor’s degree (minimum) in Chemistry or a related field.

We offer

We are proud to offer an international working experience with a tight-knit network of employees, making it easy to connect and learn from people all across our different functions. On top of that we are a truly innovative company with a strong team spirit, openness to new ideas, and great opportunities to grow and develop your career.

Equal Employment Opportunity
allnex is proud to be an equal opportunity employer. We celebrate diversity and are committed to an environment where all colleagues contribute for the benefit of our employees, our products, and our communities.

Find out how you can make an impact!
Check out our careers page for available opportunities. We look forward to hearing from you.

www.allnex.com

 


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