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Location: 

Riga, LV Seremban, MY Petaling Jaya, Selangor, MY

Category:  Global Business Service Jobs

Quality Systems and MOC Manager

Why are we proud of what we do at allnex? We create coatings, products which help protect the world for all nex>t generations – and that’s exactly what you can do joining us!

Imagine how fast your smartphone would become scratched-up, ugly and unusable without a coating. Or an e-bike, the cabin of a train, a beautiful wooden floor, and countless other things in life.

 

Making objects and their surfaces more attractive and longer-lasting means making them more sustainable, and that’s a huge part of what working at allnex is about. No matter which role you step into, you’ll become part of a global team of passionate people who care deeply about the chemistry, quality, and global impact of coatings.

You’ll also join a highly multicultural and diverse team of more than 4,000 employees in four regions who – as part of one of the world’s leading coating resins companies – serve customers in over 100 countries across the globe.

 

Click here to see why we are proud of what we do in allnex!
For a sneak peek into life at allnex site, don’t miss our manufacturing Operator Movie!

 

Position overview

The position of Quality Systems and MOC Manager is part of the allnex Global Quality Team and plays a key role in driving excellence across our quality landscape. In this role, you will provide strong leadership and direction to site quality teams, support continuous improvement initiatives, ensure governance of key quality processes, and deliver high‑impact training across all relevant functions within the company. Apply today!

Responsibilities

  • Lead the Management of Change process by owning the software and provider relationship, continuously improving all MOC processes, training users, managing licenses, and serving as the primary helpdesk for system support.
  • Own the customer complaint handling process, ensuring continuous improvement, effective system usage, user support, and training across Customer Service, Supply Chain, Manufacturing, and Quality.
  • Own the internal quality incident handling process, driving continuous improvement, supporting system usage, and providing training for QC, Manufacturing, and Technical teams.
  • Support sites and the business by preparing monthly global quality reports, maintaining PowerBI dashboards and the Global Quality Website, managing the quality training library, and issuing monthly internal quality incident and shelf‑life reports.
  • Lead the Supplier Quality Management program by managing and improving the supplier qualification process and overseeing annual supplier evaluations, including data collection, performance analysis, action planning, and follow‑up with procurement and quality teams.
  • Own the supplier complaint handling process by driving continuous improvement, supporting system usage, training users, managing major supplier quality incidents, overseeing supplier performance and audits, aligning with procurement, and issuing monthly vendor‑complaint and raw‑material shelf‑life reports.

Required skills and experience

  • Around 5 years of experience in the chemical or comparable industry, preferably in similar positions or process improvement functions.
  • Bachelor’s degree in Chemistry, Chemical Engineering, or a related technical field required.
  • Strong SAP proficiency required.
  • Knowledge of Management of Change (MOC) processes and quality management or ISO 9001 auditor certifications are preferred.
  • Strong analytical mindset with smart, solution‑driven and innovative thinking.
  • Solid project management capabilities and proficiency in dashboard reporting.
  • Excellent English language skills, both written and spoken, to communicate with a global organization and/or customers.

We offer

We are proud to offer an international working experience with a tight-knit network of employees, making it easy to connect and learn from people all across our different functions. On top of that we are a truly innovative company with a strong team spirit, openness to new ideas, and great opportunities to grow and develop your career.

Equal Employment Opportunity
allnex is proud to be an equal opportunity employer. We celebrate diversity and are committed to an environment where all colleagues contribute for the benefit of our employees, our products, and our communities.

Find out how you can make an impact!
Check out our careers page for available opportunities. We look forward to hearing from you.

www.allnex.com

 


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