Location: 

Petaling Jaya, Selangor, MY Riga, LV

Category:  Global Business Service Jobs

Product Engineer - Workplace & Identity

Why are we proud of what we do at allnex? We create coatings, products which help protect the world for all nex>t generations – and that’s exactly what you can do joining us!

Imagine how fast your smartphone would become scratched-up, ugly and unusable without a coating. Or an e-bike, the cabin of a train, a beautiful wooden floor, and countless other things in life.

 

Making objects and their surfaces more attractive and longer-lasting means making them more sustainable, and that’s a huge part of what working at allnex is about. No matter which role you step into, you’ll become part of a global team of passionate people who care deeply about the chemistry, quality, and global impact of coatings.

You’ll also join a highly multicultural and diverse team of more than 4,000 employees in four regions who – as part of one of the world’s leading coating resins companies – serve customers in over 100 countries across the globe.

 

Click here to learn more about how we can make an impact together!
For a sneak peek into life at allnex, don’t miss our Operator Movie!

 

Position overview

Empower digital productivity. Secure every login. Deliver seamless employee experiences.

 

Are you passionate about enabling a productive, secure, and modern digital workplace? As our Product Engineer – Workplace & Identity, you'll take the lead in shaping and managing the tools, platforms, and services that thousands of colleagues rely on every day—from Microsoft 365 to device provisioning, from identity governance to virtual desktops.

You’ll be part of a small, agile, and empowered product team, owning the full lifecycle of services that span identity, endpoint management, collaboration, and employee experience. This is a hands-on role with real impact, blending technology operations with continuous improvement and strategic planning.

You’ll work with cutting-edge tools such as Microsoft Entra ID (Azure AD), Intune, Microsoft 365 & Teams, Azure Virtual Desktop (AVD), Autopilot, CoPilot, and more—all while helping to define how work gets done securely and efficiently in a global manufacturing and hybrid cloud context.

Responsibilities

  • Own the Digital Workplace Experience: Take full accountability for the performance, security, and reliability of your services—ensuring our digital workplace stays productive, intuitive, and resilient.
  • Lead Service Improvements: Continuously enhance security, cost-efficiency, and user experience through automation, patching, monitoring, and policy tuning. Drive innovation, not just maintenance.
  • Drive Support & Incident Excellence: Oversee incident response and support quality across service desks and MSPs. Improve root cause resolution, ticket flows, and platform hygiene.
  • Design & Implement Solutions: Deploy and evolve tools across identity, access, endpoint provisioning, and communication—integrating Conditional Access, SSO/MFA, and secure mobility.
  • Strategic Road mapping: Develop and maintain a forward-looking roadmap for Digital Workplace & Identity services, aligning with IT architecture and business needs.
  • Documentation & Change Enablement: Produce clear documentation and user guidance. Support change management and training to drive adoption and self-service.
  • License & Budget Oversight: Track licenses, vendor contracts, and budgets. Optimize resource usage, renewals, and asset lifecycles.
  • Explore Trends & Translate Needs: Keep a pulse on industry innovations, shifting employee needs, and emerging tech. Turn insights into practical solutions and projects.

Required skills and experience

  • Practical experience managing and deploying tools like Microsoft 365, Intune, Autopilot, Teams, Azure Virtual Desktop, Active Directory, Entra ID, MFA/SSO, and Conditional Access.
  • Experience in manufacturing or shop floor IT/OT settings is a strong asset—especially when it comes to supporting hybrid workplaces and edge infrastructure.
  • Strong background in user provisioning, access control, asset and license management, and endpoint lifecycle governance.
  • Familiarity with adjacent IT domains such as network security, firewalls, datacenter/cloud infrastructure, and OT environments is a big plus.
  • Basic understanding of ITSM processes and platforms (e.g., ServiceNow), including incident, problem, and change management.
  • Self-propelling and experienced in agile environments. You prioritize well, act with ownership, and collaborate effectively with global teams.
  • Clear written, verbal, and visual communication. Able to present technical details in a way business users and execs understand.
  • Skilled at managing vendor relationships, service levels, contracts, and multi-party delivery models.

Qualifications

  • Bachelor's Degree in (or equivalent) in Information Technology, Computer Science, Systems Engineering or Business Information Systems.

We offer

We are proud to offer an international working experience with a tight-knit network of employees, making it easy to connect and learn from people all across our different functions. On top of that we are a truly innovative company with a strong team spirit, openness to new ideas, and great opportunities to grow and develop your career.

Equal Employment Opportunity
allnex is proud to be an equal opportunity employer. We celebrate diversity and are committed to an environment where all colleagues contribute for the benefit of our employees, our products, and our communities.

Find out how you can make an impact!
Check out our careers page for available opportunities. We look forward to hearing from you.

www.allnex.com

 


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