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Location: 

Suzhou, CN

Category:  Corporate Jobs

Technical Services Manager

At allnex, you can go to work knowing you make a lasting impact on the world around you. Our work helps to protect and improve more than 1,000 products; from interior coatings for airplanes and scratch-resistant coatings for smartphones, to corrosion protection for cars, and even printing inks for glossy magazines. We are present in 4 regions, with more than 4,000 employees globally, and serve customers in over 100 countries, which makes allnex the world's leading industrial coatings resins company.

Please, come and see allnex insights – Let’s make an impact together!

And here is a sneak peek, how life at allnex sites looks like - allnex Operator Movie
 

Position overview

Do you have experience in providing technical support to existing and potential customers ensuring appropriate balance between the effort used and the value delivered? allnex have an exciting opportunity to be our Technical Services Manager, based in Suzhou, China. In this role, you will act as the key person in the Greater China region to enlarge the sales volume with Sales people, mainly cover segments of General Metal and Marine and protecting coating. You will carry out paint application test based on allnex innovative technology, provide strong support and technical service for customers, marketing and R&D, ensure technology and commercialize successfully, and help to develop allnex new business in Greater China region.

 

If you would love to play an essential role in allnex, ensuring readiness from a product quality perspective and providing supporting technical services, let's make an impact together!

Responsibilities

  • Visit key customers and make right products introduction and recommendation, mainly focus on coatings of industrial coatings MPC, ACE, industrial Metal coating.
  • Support sales people getting sales volume, and update information via monthly report and seek feedback.
  • Provide technical support to customers on technical related issues and assist to define customer need by lab testing and on-site testing with customer.
  • Raise R&D request of segments industrial coatings, lead the application test and marketing of new products in related segments by submiting Ideas to AIMS.
  • Support product launch by develop formulation and sales tools to ensure successful introduction of the defined products. 
  • Develop start point formulation based on allnex innovation resins system, make application test and submit detailed report.
  • In conjunction with Marketing function to create technical value propositions and technical product commercialization, with production of technical data sheets, brochures and launch packages.
  • Collaborate with Sales team in specifying and deliver appropriate technical support for key customers, through a mixture of detailed technical and commercial knowledge.
  • Transfer marketing information and customer requirements to R&D , raise R&D project and set priority based potential CM contribution and future needs.
  • Follow allnex SHE policy.

Required skills and experience

  • 10 years industry metal paint working experience, 1K WB acrylic and alkyld in Direct-to-metal, Waterborne and Solvent Epoxy and 2KPU coating is an advantage.
  • Ability to operate in a multi-cultural environment.
  • Excellent communication and interpersonal skills.
  • Strong team player.
  • Flexibility to travel.
  • Excellent verbal and written skills English.
  • Strong analytical and judgmental.
  • Good problem solving skills with entrepreneurial attitude, proactive and customer focused.

Qualifications

  • Bachelor's Degree in Organic, Polymer Chemistry, with affinity for and practical experience on the preparative side.

We offer

We are proud to offer an international working experience with a tight-knit network of employees, making it easy to connect and learn from people all across our different functions. On top of that we are a truly innovative company with a strong team spirit, openness to new ideas, and great opportunities to grow and develop your career.

Equal Employment Opportunity
allnex is proud to be an equal opportunity employer. We celebrate diversity and are committed to an environment where all colleagues contribute for the benefit of our employees, our products, and our communities.

Find out how you can make an impact!
Check out our career page for available opportunities. We look forward to hearing from you.

www.allnex.com

 


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