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Location: 

Riga, LV

Category:  Global Business Service Jobs

Spanish speaking Customer Service Representative

At allnex, you can go to work knowing you make a lasting impact on the world around you. Our work helps to protect and improve more than 1,000 products; from interior coatings for airplanes and scratch-resistant coatings for smartphones, to corrosion protection for cars, and even printing inks for glossy magazines. We are present in 4 regions, with more than 4,000 employees globally, and serve customers in over 100 countries, which makes allnex the world's leading industrial coatings resins company.

Position overview

Are you interested in learning more about Customer Service in the world leading industrial coating resins company? We are looking for motivated and self-organized individual with "can do" attitude to join our team. You will take care of customers and their orders, enquires and complaints, as well as you will pursue timely communication, shipment and documentation with our internal stakeholders.  


If you have a high focus on pro-active aproach and you have a strong communication and problem-solving skills, then we are waiting for your application!

Responsibilities
  • Be a key communication point between the company and our customers
  • Process and follow-up on customer orders, respond to customer inquiries in a timely and professional manner and assist to resolve issues
  • Work in modern ERP systems (SAP, AX)
  • Communicate with colleagues worldwide on a daily basis, with the aim to ensure effective order fulfillment
  • Be a part of a friendly team, sharing common knowledge and experience
  • Recommend and execute improvements 
  • Maintain close partnership with sales managers and follow-up for pricing, payment and delivery terms in a co-operative spirit 
Required skills and experience
  • Experience in B2B customer service facing role
  • Excellent Spanish and English language skills 
  • Good knowledge of Microsoft Office
  • Logical mind set with a high level of precision and responsibility
  • Experience with ERP systems will be considered as advantage
Qualifications
  • University degree
We offer
We are proud to offer an international working experience with a tight-knit network of employees, making it easy to connect and learn from people all across our different functions. On top of that we are a truly innovative company with a strong team spirit, openness to new ideas, and great opportunities to grow and develop your career.
Equal Employment Opportunity
allnex is proud to be an equal opportunity employer. We celebrate diversity and are committed to an environment where all colleagues contribute for the benefit of our employees, our products, and our communities.

Find out how you can make an impact!

Check out our career page for available opportunities. We look forward to hearing from you.

www.allnex.com