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Category:  Corporate Jobs

Business Analyst - CRM

At allnex, you can go to work knowing you make a lasting impact on the world around you. Our work helps to protect and improve more than 1,000 products; from interior coatings for airplanes and scratch-resistant coatings for smartphones, to corrosion protection for cars, and even printing inks for glossy magazines. We are present in 4 regions, with more than 4,000 employees globally, and serve customers in over 100 countries, which makes allnex the world's leading industrial coatings resins company.

Please, come and see allnex insights – Let’s make an impact together!

And here is a sneak peek, how life at allnex sites looks like - allnex Operator Movie

Position overview

Are you a competent IT Application Analyst with proven experience in developing and providing solutions to meet business requirements? allnex is looking for a Business Analyst - CRM to be part of our IT Application Development and Integration team. 

As a Business Analyst - CRM you will support global business projects from the assessment to the deployment phase by translating functional demands into technical requirements, implementing solutions, and delivering them to the business. You will also need to develop influential and trusted working relationships with other technical and business colleagues (both internal and external) to communicate and achieve performance goals.

If you are driven, goal-oriented, determined, and want to take the next step in your career, we are interested to speak to you! 


  • Support and consult the business in their customer experience initiatives.
  • Design future-proof solutions based on modern architecture, using best practices in the related scope of the Application Development team.
  • Support IT application- and integration projects by executing and delivering the projects within the budget and timeline given, as well as in line with the business requirements.
  • Lead internal and external developers when implementing solutions.
  • Conduct knowledge or solutions transfer from the project team to the operation team when there are changes in the existing applications or implementation of new applications.
  • Participate in the design and customization of the allnex application architecture.

Required skills and experience

  • In depth knowledge and experience in configuring, developing, enhancing, and troubleshooting Microsoft Dynamics CRM 365.
    • Customizing Microsoft Dynamics CRM 365
    • Integration from and with external data sources
  • Strong analytical skills and efficient communication skills.
  • Excellent problem-solving skills: possess capability in troubleshooting application issues.
  • Self-driven, take accountability for delivering results.
  • Good Team player: share problems and solutions as well as proactively helping.
  • Ability to work in a virtual team from different backgrounds.
  • Ability in multitasking and autonomous work prioritization.
  • Excellent written and verbal communication in English is a must.


  • Bachelor’s degree in Information Technology, Computer Science or equivalent field, or equivalent through experience.
  • Certification from recognized authority preferred (e.g. Dynamics 365 Customer Service Functional Consultant Associate, Power Platform Developer Associate, Database Fundamentals, Database Development,).

We offer

We are proud to offer an international working experience with a tight-knit network of employees, making it easy to connect and learn from people all across our different functions. On top of that we are a truly innovative company with a strong team spirit, openness to new ideas, and great opportunities to grow and develop your career.

Equal Employment Opportunity
allnex is proud to be an equal opportunity employer. We celebrate diversity and are committed to an environment where all colleagues contribute for the benefit of our employees, our products, and our communities.

Find out how you can make an impact!
Check out our career page for available opportunities. We look forward to hearing from you.


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